2020 Event Canceled due to Coronavirus (COVID-19)
March 11, 2020
Good evening New Orleans athletes,
This is the first time in the history of Best Damn Race I have had to write this letter to all of you.
Due to the rapidly developing coronavirus (COVID-19), all permitted events have been canceled by the City of New Orleans through this Sunday 3.15.20. Per our discussions with City officials, they are expecting to extend these cancelations well past that date. They do not have an official date of when events will be able to resume. With that being said, we are preparing for the cancelation of Best Damn Race New Orleans on Sunday 3.22.20.
Being an endurance athlete myself, I understand how hard you have trained and the money you have spent during this process. I also understand that things like injury, among other life circumstances, come up, so we have always had a flexible deferral and transfer policy. This is an unprecedented event and we wanted to give our athletes a few options.
If you are a registered athlete we emailed out a link for you to use to select your option.
Option 1 – Get your items in the mail – We will mail you your shirt, bib, medal, socks, sticker, & bag.
Option 2 – Defer your entry to New Orleans 3.28.21 – First 400 participants who select this option.
Option 3 – Transfer to BDR Leftover 5K 5.30.20 in Safety Harbor – First 250 participants.
Option 4 – Transfer to BDR Safety Harbor 2.6.21 & 2.7.21 – First 100 participants.
Option 5 – Transfer to BDR Orlando 3.6.21 – First 100 participants.
Where you registration fees are going:
We have purchased 2,600 finisher medals, 200 award medals, overall awards, bibs, timing chips, stickers, socks, merchandise, tattoos, postcards, posters, T-Shirts for participants, door hanger impact notices, Gatorade, GU, Facebook Ads, Flights for crew, and more. We have spent the last 11 months planning for the event and paid employees, contractors and vendors for their work. These include work like web design, medal designs, shirt designs, updating course maps, etc. We are expecting to spend up to another $20,000 on mailing out the virtual packets as well as cover the cost of the deferrals and transfer options above.
HOW LONG WITH THIS TAKE?
Staring as early as next week, we will review your responses.
The deferral requests will be done manually by our team. Your “status” in RunSignup will show “deferred.” Then in a couple weeks we will email you a reservation link to register at no charge for 2021.
The Transfer to other race requests will be done manually as well. You will receive a confirmation email for those events once it’s processed.
The Virtual requests will then start to be processed by shirt size. Going from Women’s Small, to Medium, etc.. through Men’s sizes. This will take 7-10 days as well.
HOST HOTEL & TRAVEL
Hyatt – If you are booked with our Host Hotel (Hyatt Regency NOLA), please call them at (504) 561-1234. They are prepared to move your reservation to our 2021 event dates of 3.28.21 or process a cancelation.
Flights – You will need to contact your airline directly. I booked a lot of flights from Southwest for my crew. I know they are good about giving credits for missed flights, so at the very least we can use the flight credits for next year. I hope that those of you who were flying will get similar flexibility.
Thank you for your understanding with this unprecedented and unfortunate situation. My team and I will have a very busy couple of weeks preparing these virtual packets and handling the deferrals and transfers. I appreciate not only your patience, but your kindness toward our support staff that will be working around diligently to help us manage all of this.